Questions & answers

Know what to expect.

Current product facts for parents, teachers and schools. Updated 5 October 2026.

Who can use live tutoring?

Parents, guardians and teachers operate live AI tutoring in this release. Under-18 accounts record parent or guardian agreement, but live AI tutoring remains blocked until the separate child release gates are completed.

Which grades and subjects does Kwazi cover?

Kwazi offers grade-aware explanations and lessons for CAPS Grade R–12 across 17 subjects. Subject availability follows the phase map; English and Afrikaans are the languages currently listed. The topic map is a guide, not a complete textbook or a guarantee of every curriculum objective.

How much does Kwazi cost?

The first five questions are free with no card required. Afterwards, a wallet-funded question costs R10 (1,000 credits). 100 credits equal R1. Each follow-up that requests another answer counts as a question. Yoco handles card top-ups and the app shows the balance and transaction history.

Can I type, photograph or speak a question?

Yes. Type a question, upload or photograph a worksheet, or use voice in a supported browser. Remove names, IDs and contact information first. Kwazi does not retain uploaded photos or voice recordings.

Are the answers always correct?

No AI tool can guarantee that. Kwazi safety-screens requests and validates the response format before display. Included deterministic practice activities are checked against their expected answers. An adult should still review explanations against the teacher’s methods, textbook and official memo.

Is Kwazi endorsed by the Department of Basic Education?

No. Kwazi is an independent service. CAPS describes the curriculum it aims to support. Links to DBE papers and open textbooks identify learning sources; they do not imply government or school endorsement.

Can a school try Kwazi before buying?

An adult teacher can create an account and use the five-question trial with anonymised or synthetic questions. The school evaluation page explains the steps and feedback route. This is an evaluation of the public app, not a school licence or a bulk learner rollout.

Are rewards guaranteed?

No. Rewards depend on actual donor funding, administrator-verified eligibility and available purchases or voucher stock. The same completed task cannot be allocated twice. Donors can follow their funding allocation and purchase status in the app.

Does Kwazi use advertising trackers?

Optional Google Analytics loads only after analytics consent. You can withdraw consent. Learner questions, names, contact information and payment identifiers are excluded from analytics. The app does not show advertising.

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